Frequently Asked Questions

What is Aisle Stories, and what makes it unique?

Aisle Stories offers beautifully personalized keepsakes, including custom magazines, coffee table books, and narrative photo books.

 

What sets us apart is our meticulous custom design process, which highlights your unique story through professionally curated layouts, premium materials, and deeply personal narratives.

 

Our products are ideal for couples, families, and anyone seeking high-quality, meaningful, and timeless keepsakes.

Which keepsake is right for me?

Every story is special and deserves a unique tribute.


If you’re getting hitched, Aisle Memories can transform your beautiful love story into a stunning magazine, making it a perfect personalized decor option for your wedding day. You can also opt for a priceless keepsake in the form of a narrative photobook, a gift you will love and treasure forever.


If you want to honor a parent or a grandparent with a meaningful gift, consider Legacy Stories. This is an ideal pick to celebrate a life well-lived or to preserve family history and extraordinary stories across generations.

For anniversaries, graduations, or even "just because" moments, consider browsing through our Thoughtful Gifts section for personalized gifts that allow you to show someone how much you care.

What types of products do you offer, and can I customize them?

Our products are carefully crafted to tell your unique story. To get started, please share your vision with us through the inquiry form and during the initial consultation.

 

Once we’ve aligned on your story and direction, our creative team takes the lead — shaping your content into a seamless, meaningful experience.

 

Before we go to print, you’ll have one opportunity to review the design, if you wish. Some thoughtful adjustments can be made at that stage — though we kindly ask that revision requests remain respectful of the creative process.

 

Interestingly, clients who opted out of a preview often described an even stronger ‘wow’ moment upon seeing their story come to life.

How is this different from a photo book?

Our keepsakes prioritize storytelling.

 

While photo books focus solely on images, we painstakingly combine writing, design, and emotion to deliver a meaningful editorial experience that can be treasured forever.

Do you use AI in your process?

No, we don’t use AI for any part of the project by default. That includes writing, transcribing, or editing. This is part of our commitment to privacy, discretion, and handcrafted storytelling. 
 
If you'd like us to enhance images using AI tools, we’re happy to do so with your explicit permission. The choice is always yours.
 

What if I don’t have a clear vision or don’t know what to include?

No problem! Whether you’re unsure where to begin or what to include, our team will guide you through the creative process. We’ll help shape the kind of story you want to tell and select the photos and memories that best bring it to life.

 

It’s a collaborative experience, not a DIY one. Our goal is to do justice to your story in a way that feels both personal and unforgettable. 

Can you interview multiple people to get a more complete story?

Absolutely! Whether you’d like to include the voices of family members, friends, or colleagues, we’re happy to bring in multiple perspectives.

 

Just let us know what you envision—we’re flexible and passionate about crafting something truly personal and meaningful.

Can I gift this as a surprise?

Yes! Whether you’re creating the keepsake in secret or gifting the experience itself, we’ll work with you to make it meaningful and personal while keeping the surprise intact.

How does the ordering process work?

It’s easy, we promise!

 

Start by filling out the contact form with your requirements. Once we’ve reviewed it, we’ll reach out to understand your needs and send over a personalized quote, along with a secure Stripe payment link.

 

If you’re happy with everything, simply process the payment, and we’ll get started.

What is needed from me to get a timeless keepsake?

To get started, simply gather the photos and memories that matter most to you—ideally in high resolution so every detail shines.

 

We’ll cover the rest during your interviews, where we’ll also collect any stories or notes you’d like included.

 

From there, our team handles all the writing, narrative, and design to bring your timeless keepsake to life.

How long does it take to receive my keepsake?

Once we’ve received everything we need, like your photos and interviews notes, production typically takes 4-9 weeks.

 

If you’re hoping to have your keepsake ready for a special occasion, just let us know. We’re happy to accommodate when we can, and we’ll include a clear timeline in your personalized quote.

How much do Aisle Stories products cost?

Every story is different, which is why our keepsakes are priced based on your vision, the format you choose, and the depth of the story you’d like to tell.

 

Most begin at CAD $999 / USD $699 for Aisle Memories or Legacy Stories, and CAD $599 / USD $449 for Thoughtful Gifts.

 

Each one is made to order, with care and intention. Additional copies start at CAD $99 / USD $74.

How do payments and refunds work?

We use Stripe to make online payments easy, secure, and hassle-free. You may use popular options such as Visa and Mastercard to complete the order.

 

We'd love to deliver your gorgeous, handcrafted keepsake exactly as you envisioned it. If you're not completely satisfied with your keepsake, you may return the item in its original condition within seven days of delivery for a full refund, excluding print and shipping charges.

How does shipping work, and which countries do you ship to?

We currently ship to Canada, the US, and India.

 

Shipping costs can vary by region and will be included in your personalized quote.

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